USAA (United Services Automobile Association) is a Fortune 500 company that offers insurance, banking, and investing services to US military members and their families. In 1922, 25 military officers decided to insure each other’s vehicles and created USAA. The company has a reputation for offering excellent customer service. It bases its operation on core values, including honesty, integrity, and loyalty.

Despite the hardships of The Great Depression, USAA’s membership doubled in 1931, growing from 15,000 to 30,000. In the early 1950s, USAA opened its first international office in Frankfurt, Germany, and in 1978, the company began offering toll-free phone service to its members.

Since USAA only offers insurance to people associated with the armed forces, it doesn’t explicitly provide a military discount. Still, its rates are nevertheless among the best available to military families. Customers can ask any auto insurance question by calling the USAA auto insurance phone number.  USAA launched its mobile app in 2010, allowing its members to perform bank transactions digitally.

USAA provides various products and services to its members, including vehicle loans, home loans, personal banking accounts, credit cards, and investing. It is among the leading providers of insurance, banking, investment, and retirement solutions to members of the U.S. military, veterans who have honorably served, and their families.

USAA has grown to become the fifth-largest car insurance company in the U.S., according to the National Association of Insurance Commissioners (NAIC). In 2020, the company wrote over $15 billion in premiums.

USAA stands out from the pack because it frequently ranks well in customer service and industry studies. For example, it received the highest score of all large insurers on the J.D. Power 2021 U.S. Insurance Shopping Study with 902 out of 1,000 points. Moreover, USAA received 890 out of 1000 points on the J.D. Power 2020 U.S. Auto Claims Satisfaction Study, the third-highest score of the nation’s providers.

If you have been reading till here, you must keep reading to know how USAA helps the military community to get the best auto insurance policies.

USAA auto insurance

USAA offers auto insurance for all types of personal cars and trucks. The USAA Insurance Agency, through 3rd party carriers, offers just about every other kind of vehicle insurance, including motorcycles, mopeds, all-terrain vehicles (ATVs), collector cars, motor homes, watercraft, and aircraft.

As you must be aware that insurance requirements vary by state, however, most states require you to carry a minimum amount of liability coverage. Collision and comprehensive coverage for damage to your car may be required by your lender or leasing company if your vehicle is financed or leased. Notwithstanding, the law does not require you to get these coverages.

If you want to cancel the current policy, you can do so at any time and receive a prorated refund. USAA provides a cancellation form that you can send to your existing provider to end your policy. Most insurers will refund any money you have paid ahead of time, even if you have prepaid for an entire year. Check with your current provider for more details and any fees or penalties associated with canceling your existing policy.

USAA auto insurance coverage

As the largest insurance provider for military members, USAA offers all the standard car insurance options in addition to a few additional coverage types and add-on benefits. Standard car insurance includes:

Liability car insurance

Liability coverage on your USAA auto insurance helps protect your assets if evidence proves that you are legally responsible for the injury or death of another person resulting from a car accident. It also helps pay to repair or replace the other person’s damaged property.

Nevertheless, you must know about the liability coverage cost as well. For liability coverage, USAA has different criteria to calculate each premium. Factors that affect liability coverage costs include your driving record, car’s value, location, and the amount of coverage you select are among the things that determine what you end up paying.

Each state sets the minimum amount of liability coverage that you must purchase. In Texas, for example, drivers must have 30/60/25 coverage:

• $30,000 of bodily injury liability coverage per person
• $60,000 of bodily injury liability coverage per accident limit
• $25,000 Property damage liability coverage

That sounds like enough, right? Let’s say you hit a car with multiple people inside, and they all have injuries. Those medical bills can add up quickly and easily exceed your $60,000 limit per accident. Therefore, some drivers consider additional coverage above the state minimums.

This coverage covers the following:

• The other driver’s medical expenses
• The other driver’s pain and suffering
• The other driver’s lost wages
• Your legal defense if you get sued after an accident
• The other driver’s vehicle and property repairs

Liability coverage can help you save thousands of dollars if it’s determined you’re legally responsible for causing an accident. Depending on how much coverage you have, your bill may be a little higher. We recommend reviewing your policy each year. Your situation may change over time, so be sure you’re not paying for coverage you don’t need. Here are some other ways to lower your premium:

• Select a different car: Consider a vehicle that will not be too costly to repair and run quotes on the ones you have your eyes on.
• Get an anti-theft device: If you also have comprehensive coverage, installing an anti-theft device in your car may help lower your car insurance premium. However, anti-theft discounts are not available in all states. Therefore, you may need certification.
• Combine your policies: If you have multiple insurance policies with different companies, you might qualify for savings by bundling them with one carrier. Considerable product savings do not apply in all states or to all situations. You may face restrictions.

Collision insurance

Collision coverage on USAA auto insurance helps pay for damages to your vehicle from an incident related to driving, such as collisions with stationary objects and collisions with other vehicles.

It doesn’t matter who caused the accident. Whether you rear-end someone or back into a pole, or someone without enough insurance hits your car, your collision coverage may help pay for the damages. Once you pay your deductible, collision coverage can help you get back on the road.

Most lenders require collision coverage when you lease or finance your vehicle. If you have paid off your car, collision coverage may be optional on your car insurance policy. Consider how much your vehicle is worth before removing collision coverage. Your collision coverage cost depends on your driving record, location, and deductible amount. Moreover, collision coverage usually covers:

• Hitting a pole, fence, tree, or other objects
• Hitting a pothole
• Rollovers
• Collisions with other vehicles

Your collision insurance cost depends on several factors, including your driving record, your car’s value, your location, and your deductible amount are among the things that influence your premium. In some cases, collision coverage is more expensive than comprehensive coverage.

Comprehensive insurance

Comprehensive coverage helps pay to repair or replace your vehicle if it gets damaged from an incident like hitting an animal, fire or flooding, glass damage, and hail. Comprehensive coverage on your USAA auto insurance covers the following:

• Damage from falling objects
• Weather events, such as hail and hurricanes
• Theft and vandalism
• Fire and explosions
• Flood
• Hitting a deer or other animal

There is no one-size-fits-all policy. Your car’s value, location, and deductible amount are a few factors that affect how much you pay for comprehensive insurance.

Underinsured/uninsured motorist coverage

These coverages on your USAA auto insurance may pay for injuries to you and your passengers if you are in an accident caused by a driver who does not have insurance or enough coverage. Depending on where you live, they may also help repair damage to your vehicle, even in a hit-and-run.

Underinsured or uninsured motorist coverage on your USAA auto insurance covers the following:

• Damage and injuries caused by a hit-and-run driver
• Damage and injuries caused by a driver with no liability insurance
• Damage and injuries caused by a driver without enough insurance

Some states require uninsured motorist protection, while it is optional in others. Minimum requirements vary by state, and some states require uninsured and underinsured coverage. This coverage can be relatively inexpensive to add uninsured and underinsured motorist coverage to your policy. However, costs may be higher in states with many uninsured drivers.

USAA add-on coverage options

USAA auto insurance also offers the following options beyond standard coverage:

Roadside assistance

This add-on covers towing, lockouts, jump-starts, fuel delivery services, and more.

Accident forgiveness

With this add-on, your rates won’t increase because of an accident. If you remain accident-free with USAA for five years, you can get this benefit without paying an extra fee.

Rental reimbursement

When your vehicle goes into the shop for an accident-related repair, this covers a portion of the rental car cost.

Car replacement assistance

With this option, USAA will reimburse you an extra 20% over your vehicle’s value in the case of a total loss.

Rideshare insurance

This option protects you on the road when you drive for a company like Uber or Lyft.

Classic car insurance

USAA works with American Collectors Insurance to offer specialty coverage for vintage and antique automobiles.

USAA auto insurance for military personnel

USAA exclusively caters to the insurance needs of current and former military officers. It provides unique coverages, discounts, and remarkable customer service for them. There are two groups of people eligible for insurance from USAA. The first group is people currently or formerly affiliated with the U.S. Armed Forces. The second group involves spouses or children of people who have had USAA insurance in the past.

For example, if your father was in the Army and had USAA insurance, you can have it too. But if he never had USAA, you are not eligible.

USAA offers the best cheap insurance for members at an average rate of $1,053 per year. Because the insurer combines affordable rates and excellent service tailored to the military lifestyle, military members, and their families, USAA is a good option.

USAA doesn’t just cover cars. It also offers motorcycles, recreational vehicles (RVs), and boat insurance. USAA has rideshare coverage for Lyft and Uber drivers, homeowners and renters insurance, and life insurance. The members can also receive additional health insurance benefits, pet insurance, and dozens of unique coverage options.

Following are the main benefits of USAA auto insurance:

• One-stop shopping for insurance and banking needs
• Available nationwide
• Offers several unique discounts for military members

The rates for USAA insurance for military personnel and their families are relatively cheap, and it offers pretty nice options. For example, if army personnel plan on storing the car while being deployed, they can receive up to a 15% discount, requiring that vehicle must be kept on a military base. Moreover, USAA can reduce your insurance rate by 60% if your army personnel is on duty and keep the car in a safe location.

As compared to other insurance companies offering insurance to specifically military members, USAA insurance is 30% cheaper.

USAA renters insurance

Renters insurance helps you protect your possessions. If you live in an apartment, you must have renters insurance. You need to have renters insurance because your landlords’ insurance will not cover your possessions if a robbery or theft occurs.

Furthermore, liability coverage helps protect your finances if you are legally responsible for someone else’s injuries or property damage. Renters insurance can ensure your protection; whether you lose a computer, a fire destroys your military gear, or someone gets injured if they slip and fall in your apartment.

Why get USAA renters insurance?

USAA renters insurance policies can help military members meet their needs in the following ways:

• A standard USAA policy includes flood coverage.
• With USAA, you do not have to pay extra for earthquake coverage.
• We offer replacement cost coverage, which means your policy would pay you enough to buy a new TV, computer, or other items if your old one was stolen or damaged.
• If you are on field duty or decide to move abroad, the policy will cover your personal belongings with overseas insurance. However, the availability of renters insurance to residents of another country is limited to qualified members.

How does USAA help protect the military?

Our primary coverage offers many features, from the barracks and military dorms to an apartment or rental property. Here are some of the ways we can help protect your belongings.

Deployed or at home, you and your belongings are covered

In things like fire or theft, renters insurance helps cover your possessions. And if you are legally responsible for someone else’s injuries or property damage, liability coverage helps protect your financial security. With a few extra dollars, you can protect your electronics from accidents like spills and drops.

You can pay your bills around your military pay schedule

Get a flexible payment plan at no additional cost; it gives you relief to make your payments when you get paid. However, there may be restrictions on installment payment options.

You will have coverage for damage caused by floods, tidal waves, and earthquakes

USAA renters insurance policy for military members has these protections under their standard renters’ insurance coverage.

You will be able to repair or replace items with new ones

USAA offers replacement cost coverage wherever you are being stationed. That means no matter how old your TV, computer, smartphone, and other electronics are, your policy could pay you enough to buy new ones if lost or damaged and unrepairable.

Your military uniforms and gear are covered

There is no deductible for military equipment and uniforms in a claim, covered by your policy. You can move, deploy or store your stuff worldwide, and you will still have coverage.

Renters insurance does not cover breakage, marring, scratching, or damage caused by temperature change during your move or while storing your belongings.

Add more protection for electronics

You can upgrade your policy for as little as 14 cents a day to cover accidents like drops and spills. USAA renters insurance policy will give you extra coverage for the following electronics and more:

• Computers, laptops, and tablets
• Smartphones and wearable tech
• Gaming consoles and TVs
• Drones under 10 pounds
• We’ll help pay to repair or replace covered items up to your selected coverage limit. You only pay a $250 deductible.

What does renters insurance cover?

USAA renters insurance helps cover the following losses of military members:

• Theft and vandalism
• Smoke, fire, and lightning damage
• Flood and some water damage
• Building collapse and falling objects
• Damage from frozen pipes
• Explosions
• Damage from aircraft
• Riot damage
• Accidental tearing, cracking, burning, or bulging
• Damage from artificially generated electrical current

Following are the uncovered losses under renters insurance:

• Some water leak damage
• Building and roof damage
• Vehicle damage or theft
• Your roommate’s stuff
• Damage caused by insects or pets

How much does renters insurance cost?

The minimum renters’ insurance with USAA is as low as $10. The items you need to cover, how much coverage you select, and the deductible amount determines your premium. A standard renters policy includes liability and personal property coverage, but you can choose the best fit for your needs.

If you pay a higher deductible, your monthly premium will be low; however, you may pay more out-of-pocket if you file a claim. With a lower deductible amount, you would pay a little more per month; however, you would not be responsible for higher out-of-pocket costs with a covered claim.

How to file a renters insurance claim?

Filing renters insurance claim with USAA is easy. You simply have to visit the website or download the USAA mobile app. Through these platforms, you can upload photos of any documentation that you have, schedule services, check claim status, and communicate with your adjuster.

USAA home insurance phone number

USAA helps you protect the place you call home. USAA home insurance covers the losses to get you back on track in everyday life. The homeowners’ insurance covers the following losses:

• Fire
• Most Weather-Related Events
• Theft
• Liability
• Vandalism
• Identity Theft

For the ease of military members and 24/7 assistance, the USAA home insurance phone number is permanently active while they are away on deployment. The representatives at USAA are always on the go to assist military members.

USAA customer service hours

USAA has separate phone numbers for each service. Consumers can call their customer service on the specific number given on the website. All their customer care agents are talented, highly trained, and experienced in handling many customers.

To speak to a customer care representative, dial the specific department you wish to reach. An automated voice prompt will answer and provide you with several options. Just hit the corresponding number.

You can reach USAA agents for all your concerns regarding your accounts, automobile, banking, claims, and life insurance. They are open around the clock, every day. Customer care agents can answer your questions from Mondays to Fridays, from 7:00 a.m. to 5:30 p.m.

Conclusion

USAA is a diversified financial service group of companies and ranks among the leading insurance providers, investing, and banking solutions to the members of the US military and veterans, who honorably served or serving and their families. USAA’s auto insurance is popular among military members and their families. USAA pairs robust products with stellar customer service and financial strength. If you qualify for coverage, USAA could be the best provider for your needs.